Hair FAQ

What is the difference between highlights and balayage?

Highlights start at the root of your hair, while balayage is blended at the root, incorporating your natural color for a low maintenance look and grow out. Highlights require maintenance every 3 months, while balayage can last 6 months to a year.

Can I get blonde in one session?

If you have virgin hair or previously highlighted hair (no color correction), it is possible to get light in one session but please understand it can take 5+ hours. If you have permanent color in your hair, it is most likely not possible to get blonde in one session.

Why did my hair change color after a few shampoos?

Demi-permanent color (typically lasts 6-8 weeks) is used to tone the hair after a lightening service. The color fades every time the hair is washed/shampooed. Purple/blue shampoo can be used to tone out warm tones in the hair, but a toner session is needed to refresh the hair every 6-8 weeks.

*If your hair is toned to an ash color, the color fades especially fast because the hair does not hold on the ash tones.

How long should I wait before washing my hair after a color service?

Usually we suggest washing your hair 48 hours after a color service.

Why does my appointment take a few hours?

We take the time to ensure that we are keeping your hair healthy in the process and that even when your color fades your hair will still look great.

How often should I get my haircut?

To keep your hair healthy, we suggest getting a trim every 3-4 months.